Susan McCarley Shepard

Deputy Director of Community Relations and Education Services, TERRIFIC, Inc.


Susan Shepard has demonstrated excellent knowledge, skills, and ability in program planning; development; implementation; management; supervision; direct counseling; evaluation; prevention-education training and design; expert training nationally; training of trainers; conference planning; extensive community-relations building and effective outreach. Her expertise is highly recognized and effective in serving diverse special populations, including children/youth, adults, seniors; LGBTQ, chronically ill; HIV infected; homeless persons; substance abusers, and persons with behavioral health challenges. Her high-quality achievements in program development/implementation, training, and direct services have been recognized and designated as national best-practice program design. She is frequently requested as a prominent national trainer and conference presenter. Her serious approach to serving has resulted in her CFAR Board membership; national academic HIV social research task force member; and member on numerous committees and task forces for the planning and development of services to special populations that include HIV, homeless, LGBTQ, adults, seniors, substance abusers, and behavioral health challenged persons.

Ms. Shepard currently serves TERRIFIC, Inc. as the Deputy Director of Community Relations and Education Services. TERRIFIC, Inc., an acronym for the Temporary Emergency Residential Resource Institute for Families in Crisis, is an action-oriented, 501(c)3, non-profit, housing and human service organization whose primary goal is to respond to "families in crisis," i.e., any group of persons (adults, seniors, children, adolescents and families) who share same or similar housing, health, psycho-social-economic challenges, stigma or discrimination that preclude their access to needed services or impede their rights to quality care and dignity.

Before assuming this role, Ms. Shepard was an Assistant Producer at Garner Multimedia, which specializes in distance learning, interactive multimedia, and video/film and information technology services. She developed and implemented multimedia services for government and specialized military learning. Additionally, Ms. Shepard managed research and developed subject matter, content, and expertise for scriptwriting and development for clients. In this capacity, she worked with military, federal, and local government branches, Medicare and Medicaid Services, educational and healthcare environments in providing prevention education and instructional products for employees and populations served.

Ms. Shepard's professional and academic development has afforded her solid collaborative skills and extensive experience in establishing and managing public and private partnerships to improve education and community-wide empowerment skills. She is a dedicated professional with demonstrated strengths in assessing the needs of under-served communities. Ms. Shepard has provided program and organizational development assistance to community-based groups domestically and abroad. She has lectured in Beijing, China, to the Beijing Municipal Commission of Urban Planning (Office of Capital Planning & Construction Commission) Architecture, Urbanism, and Culture of China in Beijing.

Under the leadership of the late Madeline Petty, former Director of the D.C. Department of Housing and Community Development and Enterprise Foundation of Washington, D.C., Ms. Shepard was committed to making the Metropolitan Area's affordable housing more energyefficient, healthier, and environmentally improved through Enterprise Green Communities.

Ms. Shepard is a Howard University Graduate. She received her Masters of Urban and Environmental Planning from the University of Virginia and is a Candidate for Doctor of Healthcare Administration. She belongs to Gamma Sigma Alpha Greek Honor Society-University of Virginia and the National Council of Negro Women. Susan Shepard is the loving wife of Vance Shepard and is the devoted mother of Lauren Elizabeth Shepard.